Idea Orlando - Syringe Service Program
Effective 6 January 2025 Syringe Service Program (SSP) hours are: Monday, Wednesday, Thursday and Friday from 10:30am until 6:00pm at Hope & Help (4122 Metric Dr, #800, Winter Park, FL 32792). Tuesday: Outreach, please call for location. The SSP program is anonymous.
The program mission is to stop the spread of infectious diseases, like HIV and Hepatitis C, and connect you to health and wellness resources. Our SSP also supports community beautification and safety by ensuring that drug paraphernalia is not left to litter in our communities.
Syringe Service Program is inspired by the Infectious Disease Elimination Act (IDEA), which makes it legal to exchange syringes in an approved location. At Hope & Help, we provide free, anonymous syringe exchange services for people who inject drugs. We provide new syringes and accept used syringes in exchange for safe disposal. What you walk away with is a sense of hope, preparedness, clean syringes, safe injection supplies, referrals for treatment when you’re ready, and a supportive environment where people who inject drugs and those close to them are treated with dignity, compassion, and respect. IDEA Orlando is sponsored by the Florida Department of Health, Gilead Focus and the National Council for Mental Wellbeing.
Our Approach To Treatment
We support the health and wellness of every drug user. For some, quitting has saved their lives. For others, that may not be an option. We do not force anyone into treatment or judge anyone that walks through our doors. Our services are free, anonymous, and confidential. We choose to help people who use drugs by referrals, advocacy, and counseling.
How The Program Works
Initial Program enrollment takes at least 30-45 minutes and participants are encouraged to be screened for HIV and Hepatitis C at least every 3-months. Once enrolled, you will receive an enrollment card that you will need to present each time you return for services. The enrollment card also serves as an educational tool in case you are questioned by legal authorities.
Syringe Pickup Service
Syringe Service Program (SSP)
Location & Schedule
Effective 6 January 2025
Monday: 10:30am – 6:00pm (Hope & Help)
Tuesday: Outreach, please call for location.
Wednesday: 10:30am – 6:00pm (Hope & Help)
Thursday: 10:30am – 6:00pm (Hope & Help)
Friday: 10:30am – 6:00pm (Hope & Help)
Key Benefits
We help create a care plan that addresses your specific condition and we are here to answer all of your questions & acknowledge your concerns.
Safe Injection Supplies
Wound Care Kits
Free Narcan and Naloxone
Free HIV/STI Testing and Screening
How to Use Narcan
Help with Substance Abuse
Our Support Groups
We Can Help!
Please feel welcome to contact our friendly reception staff with any general or medical enquiry call us.