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Idea Orlando - Syringe Service Program

Syringe Service Program (SSP) hours are: Monday, Wednesday, and Friday from 8:30am until 5:00pm at Hope & Help (4122 Metric Dr, #800, Winter Park, FL 32792). Tuesday: 9:00am to 4:00pm @ SALT (808 W. Central Blvd. Orlando, FL 32805) for SSP. The SSP program is anonymous.

The program mission is to stop the spread of infectious diseases, like HIV and Hepatitis C, and connect you to health and wellness resources. Our SSP also supports community beautification and safety by ensuring that drug paraphernalia is not left to litter in our communities.

Syringe Service Program is inspired by the Infectious Disease Elimination Act (IDEA), which makes it legal to exchange syringes in an approved location. At Hope & Help, we provide free, anonymous syringe exchange services for people who inject drugs. We provide new syringes and accept used syringes in exchange for safe disposal. What you walk away with is a sense of hope, preparedness, clean syringes, safe injection supplies, referrals for treatment when you’re ready, and a supportive environment where people who inject drugs and those close to them are treated with dignity, compassion, and respect. IDEA Orlando is sponsored by the Florida Department of Health, Gilead Focus and the National Council for Mental Wellbeing.

Our Approach To Treatment

We support the health and wellness of every drug user. For some, quitting has saved their lives. For others, that may not be an option. We do not force anyone into treatment or judge anyone that walks through our doors. Our services are free, anonymous, and confidential. We choose to help people who use drugs by referrals, advocacy, and counseling.

How The Program Works

Initial Program enrollment takes at least 30-45 minutes and participants are encouraged to be screened for HIV and Hepatitis C at least every 3-months. Once enrolled, you will receive an enrollment card that you will need to present each time you return for services. The enrollment card also serves as an educational tool in case you are questioned by legal authorities.

Syringe Pickup Service

If you see a syringe in any part of Orange County, DO NOT TOUCH IT! The syringe may be used and could possibly carry viruses or other blood-borne diseases. Call IDEA Orlando at 407.749.2105 and we will pick it up and dispose of it safely.

Syringe Service Program (SSP)

Location & Schedule

Monday: 8:30am – 5pm (Hope & Help)

Tuesday: 9am – 4pm (SALT)

Wednesday: 8:30am – 5pm (Hope & Help)

Friday: 8:30am – 5pm (Hope & Help)

Key Benefits

We help create a care plan that addresses your specific condition and we are here to answer all of your questions & acknowledge your concerns. 

All IDEA Orlando services are anonymous and free of charge and only available in Orange County, Florida.
1-for-1 Syringe Exchange
Safe Injection Supplies
Wound Care Kits
Free Narcan and Naloxone
Free HIV/STI Testing and Screening
For more program information call Telephone: 407.645.2577
Education & Resources

How to Use Narcan

NARCAN® Nasal Spray is a prescription medicine used for the treatment of a known or suspected opioid overdose emergency with signs of breathing problems and severe sleepiness or not being able to respond. NARCAN® Nasal Spray is to be given right away and does not take the place of emergency medical care. Get emergency medical help right away after giving the first dose of NARCAN® Nasal Spray, even if the person wakes up. Click here for video instructions on how to safely administer Narcan.

Help with Substance Abuse

If you need help with substance use, Orange County has several programs that can help you. If you are interested in drug rehabilitation or if you want to connect with a support group, visit one of our community health partners below for more information or call 2-1-1 (Heart of Florida United Way) for a referral.

Our Support Groups

We Can Help!

Please feel welcome to contact our friendly reception staff with any general or medical enquiry call us.

Clinic Service Hours

Monday – Friday 8:00 – 5:00 pm